National Address Mandate 2026: A Full FAQ Guide for Consumers

Beginning January 2026, every shipment delivered in Saudi Arabia must include the official National Address, an eight-character alphanumeric code that identifies each residential and commercial location in the Kingdom. This guide brings togetherall merchant FAQsandall consumer FAQsin one document.

National Address FAQ’s For Consumers

1. What is the National Address?

A unique eight-character code that identifies your exact home, office, or building.
Example:RNMA7272.

2. Why do I need it when ordering online?

Because fromJanuary 2026, couriers cannot deliver without it.
It ensures:

• Faster deliveries

• Accurate drop-off

• Fewer calls from drivers

• Fewer failed attempts

• Reliable returns and pickups

3. What happens if I place an order without a National Address?

Your shipment may be delayed, held, or returned to the merchant.
Couriers cannot deliver without the code.

4. I’m traveling to Saudi Arabia. Can I place online orders without having a National Address?

Yes — but you must provide a valid National Address for the location where you want the delivery.
Travelers can use:

1. Their hotel’s National Address

2. The National Address of friends or family

3. A workplace or coworking space that accepts parcels

Couriers cannot deliver to map pins, hotel names without codes, or temporary meeting points.

5. How can I find my National Address?

Method 1 — SPL Portal

Log in with Absher → “My Addresses” → copy the code.

Method 2 — Absher App

Services → National Address → copy the code.

Method 3 — SPL Mobile App

Log in → National Address section.

Method 4 — SPL Branch

For users unable to retrieve it digitally.

6. Can people in the same home share one National Address?

Yes. Everyone in the same apartment, villa, or building uses the same code.

7. Is the National Address the same as a building number?

No. It is an official coded identifier.

8. Is it safe to share my National Address?

Yes. It contains no personal information.

9. Can I use my workplace for deliveries?

Yes — if someone is available to receive your order.

10. How do I know if my National Address is correct?

A valid code:

• Is eight characters

• Appears in SPL or Absher

• Matches your registered location

11. What if I enter the wrong National Address?

Delivery may fail or be delayed.
Carriers or Salasa may contact you to confirm.

12. Do I still need to send a Google Maps pin?

No. The National Address replaces map pins and written descriptions.

The National Address system is making deliveries in Saudi Arabia faster and more reliable.

FromJanuary 2026, you’ll need to enter your officialeight-character National Addresswhen placing online orders. This helps couriers find your location easily, reducing delivery delays, missed drop-offs, and returned packages.