Inventory

Description: At this section we will walk you through how your product will be stored in Salasa fulfillment center.

Procedure:

At this stage put-away team will pick-up your products to the storage area.
Put-away team will place each SKU in the correct location assigned by our system.
Once put-away team are done, then they will verify your ASN against what we have in the storage to ensure that we did not miss any item.
GRN file will be automatically generated once the team confirm ASN process is completed.

Exceptions:

Our inventory team will do one stock taking for the financial year purpose, if you require more than one stock taking you should share a request one month ahead. In case adjustment is required we will share variances with you to take the action.
In case of stock adjustment, our team will share adjustment request. And action will not be taken until we receive client approval.

SLA:

SLA	Ideal	Ideal Error Tolerance	Exception Error Tolerance	Exception	Additional Fees
Stock Take	2 Working Days	3%	5%	7 Working Days	–
Missing/Damaged to Compensation	24 hours	–	–	–	–
Holding area	24 hours	–	–	More than 24 days	SAR 2.5 Per. Day
Acceptable Shrinkage		(Missing or Damage Value) / *(Holding stock total value) Holding stock total value is for the last 30 days. With a maximum amount of SAR 10,000

Everything you need to know

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