Everything you need to know

Inventory 

Description: At this section we will walk you through how your product will be stored in Salasa fulfillment center. 

 

Procedure:

  •  At this stage put-away team will pick-up your products to the storage area.
  • Put-away team will place each SKU in the correct location assigned by our system. 
  • Once put-away team are done, then they will verify your ASN against what we have in the storage to ensure that we did not miss any item. 
  • GRN file will be automatically generated once the team confirm ASN process is completed. 

 

Exceptions:

  •  Our inventory team will do one stock taking for the financial year purpose, if you require more than one stock taking you should share a request one month ahead. In case adjustment is required we will share variances with you to take the action. 
  • In case of stock adjustment, our team will share adjustment request. And action will not be taken until we receive client approval. 

SLA:

SLAIdealIdeal Error ToleranceException Error ToleranceExceptionAdditional Fees
Stock Take2 Working Days3%5%7 Working Days
Missing/Damaged to Compensation24 hours
Holding area24 hoursMore than 24 days SAR 2.5 Per. Day
Acceptable
Shrinkage
(Missing or Damage Value) / *(Holding stock total value)
Holding stock total value is for the last 30 days. With a maximum amount of SAR 10,000

Prohibited:

  • Adjusting the inventory form the webstore will impact stock level in our system.

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